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EncounterPRO Pediatric EMR Workflow System



Pediatric EMR Chart in 37 Seconds
Pediatric EMR

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Pediatric EMR Featuritis Curve


PEDIATRIC-SPECIFIC FEATURES
OF THE ENCOUNTERPRO EMR
WORKFLOW SYSTEM

Clinical Groupware for Pediatric Practice

EncounterPRO has lots of pediatric-specific features. But let's get one thing out of the way: Don't run afoul of the Pediatric EMR "Featuritis Curve"!

Today's trend is to add more and more EMR features. At first only the most important features are created and special attention is paid to simple and elegant usability. However, each additional feature adds less and less value. Eventually, adding features actually reduces the total value of having a pediatric EMR in the first place. The single most special "feature" of the EncounterPRO Pediatric EMR Workflow System is that new features can be added into workflows without cluttering or getting in the way of already existing features.

Since 1994 we've been adding pediatric-specific features to the first Windows-based pediatric EMR (and workflow system, AKA pediatric clinical groupware), however EncounterPRO's completely customizable workflows "anticipate" what you need and where you want to go, unlike "hunt-and-peck" EMRs that force you to click your way through cluttered screens and lengthy picklists. Our philosophy is to optimize, not maximize, pediatric EMR features.

With EncounterPRO you can have your features and use them too.

 

TOP TEN REASONS PEDIATRICIANS CHOOSE ENCOUNTERPRO

Our Specialty is Your Specialty. 70 percent of EncounterPRO's users are pediatricians (25 percent of the remaining users practice in Family Medicine, Obstetrics & Gynecology settings).

Fifteen Years of Pediatric-Specific Design and Improvement. Developed in 1994 and deployed the next year, EncounterPRO was the first Windows-based pediatric EMR. EncounterPRO is "Clinical Groupware for Pediatric Practice."

Award Winning Pediatric EMR. The HIMSS Davies Award went to two Pediatrician's Using EncounterPRO—Twice. Read their award winning application here and here.

EncounterPRO's Famous Office View. Pediatricians and staff often struggle with office flow. Where are the patients? Where are the doctors? Where are the nurses? The EncounterPRO EHR’s Office View lets users see where patients are located, which provider the patient is scheduled to see, what tasks have been ordered for the patient, who is responsible for performing the tasks, and how long each task has been outstanding in minutes (updated continually in real time)—all in one color-coded screen.

Immunization Management. EncounterPRO's vaccine tracking and management module includes interfaces to state immunization registries, directly captures signed parental approval capture in exam room, notifies provider when a specific vaccine dose is due, recommends a schedule of the remaining doses, works for patients on schedule and for those who have fallen behind, and allows review of the CDC rules that determined the recommended schedule.

Pediatric-Specific Functionality. Including preterm, infant, and child growth charts, vaccination tracking, functional development, Barton Schmitt pediatric protocols for telephone triage, and direct integration with vitals/spirometer instruments from Midmark Diagnostics and Welch Allyn and much, much more.

Pediatric-Specific Reporting. Including School Physical Form, Return-to-School Form, Camp Physical Form, HEDIS Immunization Compliance Report, Immunization Report with Parent's Electronic Signature, Parent Take Home Report, Overdue Health Maintenance, VFC Usage and much, much more.

Pediatric-Specific Workflows. Automatically provides age and gender specific templates for nurse and pediatrician roles and includes: anticipatory guidance, diet and sleep histories, developmental guidelines, physical exams, hearing and vision test, and much, much more.

Pediatric-Specific Codes and Tools. Allows you to better manage, refine, streamline, and standardize your processes to ensure accurate charge capture and visit level coding according to the 1997 E&M Documentation Guidelines.

Everything Else About EncounterPRO That Makes it a Great Pediatric EMR:

  • Immunization Reminders and Tracking (base on CDC data)
    • Tracks past-due vaccinations and calculates make-up schedules.
    • Vaccine Inventory Management (Soon! Screenshots available)
    • State Immunization Registries
      • Arkansas
      • Florida
      • Georgia
      • New York
      • Texas
      • New Jersey
      • Others in development (Let's add yours!)
    • VFC Reports
  • Health Maintenance Reminders and Tracking
  • E&M Coding Assistance for Pediatrics
  • Pediatric Dosage Calculator
  • Direct Integration with SureScripts Electronic Prescribing Network (not through a third party e-prescribing application)
  • Decision Support
  • Adverse Drug Events
  • Pediatric Billing Codes
  • Lab Interfaces (LabCorp, Quest, many others)
  • Charts linked by family relationships (adopted, step, half, foster, etc.)
  • Drug Database
  • Patient Pictures
  • MidMark ECG/EKG Device Interfaces
  • Welch Allyn Spot Vitals Device Interfaces
  • Growth Charts/Reports (Age-based normals per CDC data)
    • Height
    • Length
    • Head Circumference
    • BMI
  • Document Management and Photographs
  • Well Child Exam Templates, Order Entry Sets *and* Workplans (Process Definitions)
    • Age Specific Well Child
    • Age Specific (Obviously!) Developmental Checklists
    • Sick Child
    • Newborn
    • Flu Season
    • Allergy
    • Abdominal Pain
    • Chest Pain
    • Diabetes
    • School Excuse
    • Many More
  • Message Manager and Tracking System
  • Diagnostic Test and Referral Tracking
  • Pediatric Review of Systems
  • Report Generation
  • Audit Trail and Disclosure Tracking
  • HIPAA Privacy for Document Generation
  • Pediatric Forms (PDF Engine Output: Example 1 and Example 2)
    • Immunization Certificates
    • School
    • Camp
    • Sports
    • Medical Order
  • State Customized Immunization Forms
    • Florida
    • Kentucky
    • New York
    • Alabama
    • Tennessee
    • Georgia
    • Michigan
    • Kansas
    • Let us add yours!
  • Scheduling*
    • Arbitrary length appointments
    • Tiered/Matrix scheduling
  • Billing

 

Put out your fires with the
EncounterPRO Pediatric EMR Workflow System.

Artwork Courtesy of A Child's Night Out

Pediatric EMR Demo

 

TESTIMONIALS

"Waiting times have been dramatically reduced every step of the way—not just the waiting room time. Parents are happier because going to the doctor no longer takes two hours out of their already overcrowded schedule. I can see more kids per hour with an actual increase in preventive services like screenings and vaccines—thus improving healthcare and increasing revenue at the same time." Jeffrey D. Cooper MD Pediatrician EncounterPRO User Since 1995 (and HIMSS Davies Award Winner)

"It has allowed our physicians to increase the number of patients they see in a day...And it has given the physicians that were already high-volume the opportunity to spend a little more time with their patients and be more personable." Dee McGee, Pediatric Practice Manager EncounterPRO User Since 1995
"It's really helped my lifestyle. I'm working three and a half days a week, I used to work seven days a week. So it's really made life much easier, and the staff love it!" Armand Gonzalzles MD Pediatrician EncounterPRO User Since 1999 (and HIMSS Davies Award Winner)
"At a time when physicians are being squeezed by cost constraints of record proportions while trying to continue to provide quality care, it is absolutely imperative that you look for a system that delivers security, cost efficiencies, and unparalleled quality of care in a new way—EncounterPro is that system." John Ivan Sutter MD Pediatrician EncounterPRO User Since 2000
"One Monday in the winter we had only two of our five doctors in the office. Then my partner was stuck at the hospital and I was left by myself. At the end of a long day I had seen 79 patients! I wasn’t even frazzled." Karen Kamachi MD Pediatrician, EncounterPRO User Since 2000
"My office went live 2 days ago and it's unbelievable! For the first time in my nearly 15 years in pediatric practice I left my office with all my charts and notations completed for the day...Thank you so much for giving me a life again!" Angela D. Hunt MD Pediatrician EncounterPRO User Since 2001
"We have seen a dramatic impact in lower cost, higher quality and increased speed of healthcare services. Parent satisfaction has dramatically increased as a result of the improved quality and timesavings of our healthcare services." Charles Gregg Pediatric Office Manager EncounterPRO User Since 2002
"EncounterPRO has reduced the amount of time it takes to produce medical records. The system promotes more teamwork and greater staff efficiency." Linda Hall Office Coordinator Pediatrics EncounterPRO User Since 2002
"Benefits I have noticed personally included: decreased turnaround time for telephone messages, decreased turnaround time for prescription refills, decreased turnaround time for referrals, improved efficiency of office procedures such as immunizations and tests, decreased time spent at the end of the day returning phone calls, writing refills, and completing charts." William Long MD Pediatrician EncounterPRO User Since 2004
"Many pediatricians operate with narrow profit margins. Reducing costs, capturing charges correctly, and increasing the number of encounters can increase profit. If a pediatrician cannot chart a routine otitis media encounter from start to finish in 30 seconds, the EHR will slow him or her down and reduce profit. The EncounterPRO EHR’s workflow engine essentially pushes tasks to users as fast as they can accomplish them. However, pediatric offices accomplish tasks in many different orders, so the workflow definitions can be changed to accommodate a specific pediatric group preference." Michael Blum, DO, Pediatrician EncounterPRO User Since 2004
"EncounterPRO has made our workflow very smooth. We see 30-40 patients daily and we are almost always finished with all work by 4:30 in the afternoon. No need to stay late and file charts." Stephen Dentler MD Pediatrician EncounterPRO User Since 2004
"In the height of the physical season, from the minute the patient walks in the door for a kindergarten physical, gets all the preliminary screening test (vision, hearing OAE VEP), heights, weights, BP plotting, physical exam blood work and immunizations, we are getting folks out the door in under an hour and that is decreasing. This is unheard of." George Rogu MD Pediatrician, EncounterPRO User Since 2008
 
Quote of the Day:  
Recent Blog Post: ACM, Clinical Groupware, and Routine vs. Non-Routine Workflow in Pediatric Practice
EncounterPRO EMR Customer in the Spotlight: Cooper Pediatrics (Winner of the HIMSS Davies Award)
 
Home

 

EncounterPRO Pediatric EMR WORKFLOW SYSTEM SITEMAP

Home

THE HIGH-USABILITY ENCOUNTERPRO PEDIATRIC EMR WORKFLOW SYSTEM
WHAT KIND OF EMR WOULD A PEDIATRICIAN, JET PILOT, AND COMPUTER SCIENTIST DESIGN?
HOW TO CHART A PEDIATRIC ENCOUNTER IN 37 SECONDS (VIDEO)
INTEGRATED OR BEST-OF-BREED EMR/PMS APPROACHES
HIE / INTERFACES: LABS, REGISTRIES, DEVICES, PMSs
DIRECT INTERFACE TO SURESCRIPTS ELECTRONIC PRESCRIBING NETWORK
FAMILY MEDICINE, OB/GYN, AND OTHER SPECIALTIES
EncounterPRO PEDIATRIC EMR ROLLOUT & GO-LIVE SYSTEM ("LIVE IN FIVE!")
WHY TRADITIONAL EMRS ARE INADEQUATE AND A FUNDAMENTALLY NEW DESIGN IS REQUIRED
"WHY DO YOUR SCREENS LOOK SO DIFFERENT?"
USABLE WORKFLOW: NATURAL, CONSISTENT, RELEVANT, SUPPORTIVE, AND FLEXIBLE
MORE NATIONAL AWARDS THAN ANY OTHER PEDIATRIC EMR
OUR MANAGEMENT TEAM (And a Short Editorial)

Pediatric EMR

PEDIATRIC-SPECIFIC FEATURES OF THE ENCOUNTERPRO EMR WORKFLOW SYSTEM
TOP TEN REASONS PEDIATRICIANS CHOOSE ENCOUNTERPRO
PEDIATRIC-SPECIFIC FEATURES

Other Specialties

IDEAL FOR ANY HIGH-VOLUME, LOW-MARGIN AMBULATORY MEDICAL SPECIALTY
ENCOUNTERPRO FAMILY MEDICINE EMR WORKFLOW SYSTEM
ENCOUNTERPRO OBSTETRICS & GYNECOLOGY EMR WORKFLOW SYSTEM
ENCOUNTERPRO "YOUR SPECIALTY" EMR WORKFLOW SYSTEM

Usability

PEDIATRIC EMR USABILITY
TRADITIONAL EMRS VERSUS EMR WORKFLOW SYSTEMS
THE PRINCIPLE OF NATURAL WORKFLOW
THE PRINCIPLE OF CONSISTENT WORKFLOW
THE PRINCIPLE OF RELEVANT WORKFLOW
THE PRINCIPLE OF SUPPORTIVE WORKFLOW
THE PRINCIPLE OF FLEXIBLE WORKFLOW
THE IDEAL PEDIATRIC EMR (WORKFLOW SYSTEM)

Workflow

THIS IS YOUR EMR, THIS IS YOUR EMR ON WORKFLOW
EMR WORKFLOW SYSTEMS 101
CAT, DOG, TREE!
EMR WORKFLOW SYSTEM GLOSSARY

Chart in 37 Seconds

HOW TO CHART A ROUTINE ENCOUNTER IN 37 SECOND (VIDEO)
SO LET'S CHART A PATIENT

EMR / PMS

INTEGRATED OR BEST-OF-BREED PRACTICE MANAGEMENT SYSTEM
EncounterPRO PEDIATRIC EMR + ENCOUNTERPRO PM
EncounterPRO PM SCHEDULING
EncounterPRO PM BILLING
EncounterPRO PM REPORTING
EncounterPRO PEDIATRIC EMR + YOUR PRACTICE MANAGEMENT SYSTEM

Your Rollout

THE EncounterPRO ROLLOUT & GO-LIVE "SYSTEM"
AN INDUSTRIAL ENGINEERING APPROACH TO YOUR EMR ROLLOUT & GO LIVE EXPERIENCE
THE EncounterPRO PEDIATRIC EMR IS DESIGNED TO BE USABLE
THE EncounterPRO PEDIATRIC EMR IS DESIGNED TO BE LEARNABLE
ADDENDUM: EncounterPRO's INDUSTRIAL ENGINEERING FOUNDATIONS

14 National Awards

FOURTEEN NATIONAL AWARDS (PLUS BEST IN GEORGIA)
HIMSS DAVIES AWARDS (2003, 2004, 2005)
MEDICAL RECORDS INSTITUTES AWARDS (TEPR)
MICROSOFT INDUSTRY SOLUTION AWARDS
MICROSOFT HEALTH USERS GROUP AWARDS
HEALTH MANAGEMENT TECHNOLOGY PLUS BEST IN GEORGIA AWARD

Blog (Takes a moment to load.)

WHY WE BLOG ABOUT EHR WORKFLOW MANAGEMENT SYSTEMS
RECENT BLOG POSTS

E-Prescribing

WHY E-PRESCRIBING IS BETTER ON AN EMR WORKFLOW SYSTEM
WHO IS THE E-PRESCRIBING WORKFLOW ENGINE? YOU OR THE COMPUTER?
THREE CLICKS, LARGE BUTTONS...
...VERSUS NINE CLICKS, SMALL BUTTONS
WHAT KIND OF PRESCRIPTIONS CAN BE SENT ELECTRONICALLY?
WHO CAN USE E-PRESCRIBING?
HOW DOES E-PRESCRIBING WORK IN EncounterPRO?
WHERE DO THE PHARMACIES COME FROM?
HOW ARE ELECTRONIC REFILL REQUESTS HANDLED?

HIE / Interfaces

EncounterPRO HEALTH INFORMATION EXCHANGE (EPHIE)
WHAT IS EncounterPRO's CONNECT, COMMUNICATE, AND COORDINATE VISION?
ELECTRONIC LAB RESULT MANAGEMENT WORKFLOW
STATE IMMUNIZATION REGISTRY WORKFLOW
WHAT DO THE NEXT FIVE YEARS HOLD?: THE EHR NETWORK EFFECT
SuresScripts E-PRESCRIBING WORKFLOW
PRACTICE MANAGEMENT WORKFLOW
MEDICAL DEVICES

Screenshots

"WHY DO YOUR SCREENS LOOK SO DIFFERENT?"
EncounterPRO VIDEOS AND SCREENSHOTS
OFFICE VIEW, VITALS, CHIEF COMPLAINT, CURRENT MEDICATIONS, ALLERGIES,
ENCOUNTER SCREEN, PHYSICAL EXAM, ASSESSMENTS, TREATMENTS,
PRESCRIPTIONS, BILLING APPROVAL, WORKPLAN (PROCESS DEFINITION) EDITOR

Management

OUR MANAGEMENT TEAM RESUME
GREGORY D. VACCA, CEO & PRESIDENT
FRANK MARTIN, COO
MARK COPENHAVER, CTO
CHARLES WEBSTER, MD, MSIE, MSIS, CMIO
KATHLEEN ST. JOHN, JD, GENERAL COUNSEL
BETH PATE COPENHAVER, DEAN, EncounterPRO UNIVERSITY

Contact Info

 
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EncounterPRO Healthcare Resources
2000 RiverEdge Parkway
Suite GL 100A
Atlanta, GA 30328
(800) 677-5653

www.encounterPRO.com
info@encounterPRO.com

EncounterPRO Healthcare Resources is a wholly owned subsidiary
of WifiMed Holdings Company, Inc. (OTCBB: WIFM)


The High-Usability EncounterPRO Pediatric EMR Workflow System Website
" Clinical Groupware for Pediatric Practice"
Under the Creative Commons Attribution 3.0 License
© 2009 EncounterPRO Healthcare Resources, Inc.

Use of EMR workflow systems, EMR groupware, clinical groupware, EHR workflow management systems, and EMR/EHR business process management frameworks and technologies will be key to transforming healthcare at the industry, organizational, and professional and personal levels. Subject to the Creative Commons Attribution 3.0 License, feel free to use content from this website and associated blog in educational curricula, industry presentations, websites, blogs, and social media.

Please attribute EncounterPRO Healthcare Resources, Inc. as the creator of this work. Please indicate the title of the Work: The High-Usability EncounterPRO Pediatric EMR Workflow System. Please include this URL for the Work: www.encounterPRO.com.

Additional Instruction

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